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StarQuik Reviews & Complaints

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24 reviews
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StarQuik Overview

Website https://www.starquik.com/
Address Fiora Hypermarket Limited Address: C-60/G Block, Trent House, Bandra Kurla Complex, Near Citi Bank, Bandra East, Mumbai-400 051 map_location
Customer Care Number: 9029190291
Contact Email: [email protected]
Country us_flag India

Starquik is an online grocery and convenience store launched by Tata Group in 2017. You can buy groceries, fruit, vegetables, and personal care products on this new venture that has been steadily growing since it was available to people.

Starquik provides you withthe experience that walking through a supermarket aisle would give you, except it is a lot more convenient. With the freshest of fruits and vegetables straight from the farmer’s market, you get bananas, papayas, guavas, gooseberries, as well as imported fruits like juicy granny smith apples and plums, and fresh cabbage, spinach, cucumbers and potatoes.

Eggs and dairy products like options of milk like fresh milk, tetra-packs, flavoured and soy milk,  yoghurt, a variety of cheeses, paneer and tofu make your everyday diet very easy. The foodgrain, oil and masala section offers products like flours, different types of lentils, high-quality dry fruits, various oils and vegetable fats like vegetable oil, canola oil, pure ghee. Various grows of rice, masalas and herbs, and other basic ingredients required for cooking meals is available in abundant variety.

For people who are always in a hurry and want to whip up something quick, premade mixes and frozen foods are available. Frozen rotis, snacks; idli and dosa batter and cake mixes and other ready to eat mixes and eatables. You can get your monthly supplies at home with the comfort of a click.

With all items sold below MRP and top-notch delivery in convenient 2-hour slots from 10 A.M. to 12 A.M., Starquik has been very consistent in their customer service. Above all of this, if you are not satisfied with your delivery, you can easily return your item with no problems.

 

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24 Reviews From Our Community

    • 5 Stars
    • 4
    • 4 Stars
    • 1
    • 3 Stars
    • 1
    • 2 Stars
    • 3
    • 1 Stars
    • 15
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    • Shipping
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StarQuik Reviews

Komali

Expired products delivered

  • 2024-01-12 10:17:18
  •  279k Views
  • RATED 1
Star quick delived expired products.please check before taking delivery.Recently they delivered 2 products and cost is very high.
Fouziya

Didnt get my full amount

  • 2023-03-17 19:25:31
  •  868k Views
  • RATED 2
we had booked the order but your delivery boy did not deliver at our address. and your delivery boy started argument.i paid 3995 to them and they returned me 3766
R R Sharma

Short delivery of Order #500336954

  • 2023-03-05 07:45:47
  •  359k Views
  • RATED 3
Delivered only 20 of 21 items ordered. The undelivered item is Patanjali dant Kati Detal Cream (SKU SQ102372 HSN 33061020).
Jasmine Wadia

Disgusting online proceedure. Just don't pay online. Chor company

  • 2022-09-22 20:22:36
  •  669k Views
  • RATED 1
Orders get cancelled by them, no refund is given even after dropping several reminders. You will be cheated well. Not a trustworthy online site
Nilesh Naik

Delivery not done

  • 2021-10-21 04:48:54
  •  740k Views
  • RATED 1
I had ordered goods on starquik online on 20/10/2021 , and I was expected delivery on the same date, it was even been dispatched but was not delivered to me. I tried a lot of times to contact the delivery person but he did not responded.i was given a message that we tried to deliver the goods but could not do so.what does it means ? I waited till next morning but still the product s are not delivered ? Is this the kind of service we are expecting from starquik.i needed the products urgently as festival is near and preparations are on.
Ritesh Parekh

Lagging real time system and app

  • 2021-10-05 08:10:24
  •  701k Views
  • RATED 1
I always have Credit balance in Tata Star Quick, thanks to poor Services and lagging real time system the order isn't completely delivered. If anything is urgent I cannot rely on Tata Star quick.
UMA

Returns - Order ID-ORDER ID #2500059838 12TH AUG

  • 2021-08-13 12:17:03
  •  978k Views
  • RATED 5
Hi, Had sent an email to [email protected], but got returned. I had ordered 3 nos, Glade lemon touch freshener refill by mistake instead of room freshener spray.i would like to return the same. pls do the needful. Regards,Uma
Ruchit mohanlal thakker

Why cancellation my Order, ORDERS RECEIVED KAR NE K BAAD DELEVERI KYU NAHI KAR RAHE HO

  • 2021-07-26 17:16:09
  •  594k Views
  • RATED 1
Why cancellation my Order delivery, Are you not capable of deliveri, why accept my Order
deenanath

Order ID:#145567783

  • 2021-07-20 09:59:05
  •  557k Views
  • RATED 1
Hi, we had booked the order but your delivery boy did not deliver at our address. and your delivery boy started argument.please suggest. Order ID:#145567783
Ganga bhavani Palikala

Hello

  • 2021-05-19 05:05:34
  •  589k Views
  • RATED 4
Yesterday o ordered around rs 3000 in starquick. Butbi dint get the free attaa offer. I trued so many times. Even i di t get 2kg sugar free with any purchase. Please check my order and do the needful.
Archana Jain

Your company had not send my one order

  • 2021-05-12 16:13:38
  •  699k Views
  • RATED 5
I had paid full amount but not received toilet brush .cost 99.5 plz see to that
Archana Jain

Your company had not send my one order

  • 2021-05-12 16:08:32
  •  316k Views
  • RATED 5
SQ156134 96031000 Chakaachak toilet brush with one container 1 pc cost 99.5 I had paid but not received
StarQuik Support

Star... Quick.. Cos..Tomer..ca.re (9883)74-3023

  • 2020-11-30 03:37:32
  •  56k Views
  • RATED 5
Star... Quick.. Cos..Tomer..ca.re (9883)74-3023 Star... Quick.. Cos..Tomer..ca.re (9883)74-3023 Star... Quick.. Cos..Tomer..ca.re (9883)74-3023 Star... Quick.. Cos..Tomer..ca.re (9883)74-3023 Star... Quick.. Cos..Tomer..ca.re (9883)74-3023 Star... Quick.. Cos..Tomer..ca.re (9883)74-3023
CHAKRESH KUMAR JAIN

Refund amount Rs 1268.35

  • 2020-05-27 13:47:30
  •  686k Views
  • RATED 1
I have been booked order I'd #1600031577 from season mall Hadapsar PUNE as on 12/05/2020 . The order was cancelled immediately .but I didn't get refund amount in my account till now. I have followed up with many time & submitted bank account statement. Please take need full action
sravanthi

undelivered

  • 2020-03-28 15:26:33
  •  382k Views
  • RATED 1
we have ordered and supposed get it by today Saturday 28/03/2020 . did not received the items till now neither did any communicate or sent an message and when online site is now showing as under maintenance... do not know to contact them , I called to different numbers but no use... Please provide the contact number if any which is active
VeenaVmenon

Food items

  • 2020-03-27 16:10:02
  •  61k Views
  • RATED 1
Such a lazy fellow you are no use with we ordered itens on monday on starquik the tol the will deliver on friday they irresponsible because of covid we cannot go outside no items on our home so they very vad service still we are waoting how long no specific time bloody rascals

REFUND OF MY MONEY , NON DELIVERY OF ORDER, V V V BAD SERVICE

  • 2019-09-27 08:50:59
  •  125k Views
  • RATED 1
I Had placed an order END AUGUST with advance full payment, it was not delivered , reason not given , just recd a msg that no delivery possible Order no 145166278 i spoke several times on the phone but each time i am assured that money would be refunded its a month now but no refund has been made NEVER EVER BUY FROM STARQUIK THEY ARE CHEATS

Worst Quality of rice and other loose groceries

  • 2019-09-25 07:50:07
  •  733k Views
  • RATED 2
I placed online order 2 to 3 times but I got worst products .I ordered vegetables and Raw Premium Raichur Rice 10kg bag and before I have ordered another rice they sent 3 to 4 days back vegetables that is not fresh and coming to the rice it's not boiling after I some some time also and after cooking rice is not eatable.

Very Very Poor All types Of Service from CEO to Swippers!!!

  • 2019-09-20 08:42:04
  •  608k Views
  • RATED 1
Ashamed to write Again that this Starquik, is Disabled your TATA Group Company's Name. Nearly EIGHTEENTH TIMES HAPPENED ALL THIS WITH US... NO Stocks, Damaged Items, In Combo received One item only, Missing items, Late Delivery, Lie talking, Taking their own time to Refund our Money also. Disoriented, Dissatisfied, Disappointed, Frustrated with you people & with your Stupid Service also... Shame on you ( CEO to Swippers) !!! Harassment given to your Innocent Customers! Fed Up to be given you our orders. As a CEO, Directors, Technician, Managers, Damagers, Supervisors, Clearks, Storekeeper & All others has to Give Resignation Immediately. Send us Request Letter for Given Trainnings to you All, Including High Authorities also, if our Boss agreed than we will send our Experts to Train you all. Lock your Business if you can't do your job with Respect of your Customers. Very Poor & Hopeless Service by you all !!! If you have guts and need more Details, then Only contact us. Otherwise Do NOT Bother us with your Silly & Stupid Questions and Uneducated comments also...

Hopeless service. Refund not yet received even after follow up

  • 2019-09-10 12:46:14
  •  655k Views
  • RATED 1
For cancelled order No.145166316 , refund of Rs.534 still not recd. As per their committment refund was to be processed on 4th Sept but even after follow up , call and e mail no reply. This is classic case of looting customer if customer forgets money becomes their only I do not know how to get my money back

Hopeless service

  • 2019-08-28 03:20:19
  •  807k Views
  • RATED 1
Better not to order with them . In case of spoilt or rotten vegetable delivery they ask for snaps of those and there is no way to share those pictures. There app or chat doesn't support pictures upload , then they ask to mail the images including chat issues. Then they say they didn't receive the mail as well. Finally the say, time for complaint is over and you will end up giving up that refund money
manoj

Uneducated and pathetic customer support

  • 2019-05-28 21:58:10
  •  779k Views
  • RATED 1
My current order, I have received the wrong product and giving the correct invoice. They are not ready for replacement . Customer support is not ready to understand the concern. Line supervisor is giving fake commitment. Look like we need not buy such online store.
Kamlesh Misra

money not transfered to the source bank

  • 2019-04-29 01:00:04
  •  81k Views
  • RATED 2
my last order was not supplied due to the items not available n the amount was added to my star account. it was requested by email to transfer the amount to the source bank which so far has not been done inspite of the fact that the amont has been debited from my starquik account.. kindly do the needful immidietely
Nikita Gharat

PATHETIC CUSTOMER SERVICE, UNRESPONSIVE AND DISAPPEARING

  • 2018-08-02 13:11:51
  •  799k Views
  • RATED 1
I'm a regular star bazaar customer and so I downloaded the Star Quik app. However, the delivery boys they hire usually disappear with packages and are unresponsive. Their customer service is also the same. They waste time and have no value for yours. Only local people do good service but you should be lucky to have a local person deliver at your doorstep. Otherwise, the delivery boys are aliens and lazy and they delay without a cause. The customer service are equally shameless and they come up with lame excuses.

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